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Information Provided By Users and Providers:
In order to use eviti™, we request the following information from the provider:
Provider Name, Address, UPIN, Tax ID Number, NPI number.
When you register with eviti™ to gain access to the system, we ask you for
personal information, such as your name, email address and an account password.
You are responsible for maintaining the confidentiality of your account password.
All information collected will be saved within our database and will be used solely
for the purpose stated on the page where it is collected.
The following information will be shared with an integrated system to perform
the real-time patient eligibility request: Provider Tax ID and Provider NPI #.
This information will be electronically sent to the integrated system and will be
encrypted to protect privacy and ensure security.
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Cookies:
eviti™ is a web-based application, and like most commercial websites, we
may use what is known as "cookie" technology. A "cookie"
is an element of data that a website can send to your browser when you link to that
website. It is not a computer program and has no ability to read data residing
on your computer or instruct it to perform any step or function. By assigning
a unique data element to each visitor, the website is able to recognize repeat users,
track usage patterns and better serve you when you return to that site. The
cookie does not extract other personal information about you, such as your name
or address.
eviti™ will store the encrypted username if a user chooses for the system
to remember that information. eviti™ will not use cookies to store passwords.
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Log information:
eviti™ is an application that tracks functions related to data (save, modify,
and delete), performed by users, to ensure data integrity. When you access
eviti™, our servers automatically record information about the functions you
perform in the system, via an audit trail. The audit trail captures the tasks
you perform and your username.
The audit trail and server logs may include information such as your web request,
Internet Protocol address, browser type, browser language, the date and time of
your request.
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User Communications:
When you send email or other communications to eviti, Inc. via the eviti application
(https://connect.eviti.com) or through the corporate website (www.eviti.com), we
may retain those communications in order to process your inquiries, respond to your
requests and improve our services.
Please note that your e-mail, like most, if not all, non-encrypted Internet e-mail
communications, may be accessed and viewed by other Internet users, without your
knowledge and permission, while in transit to us. For that reason, to protect
your privacy, please do not use e-mail to communicate information to us that you
consider confidential. If you wish, you may contact us instead via non-cellular
telephone at the numbers provided within our Help page.
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Information Security:
We take appropriate security measures to protect against unauthorized access to
or unauthorized alteration, disclosure or destruction of data. These include
internal reviews of our data collection, storage and processing practices and security
measures, as well as physical security measures to guard against unauthorized access
to systems where we store personal data.
We restrict access to personal information to eviti, Inc. employees, contractors
and agents who need to know that information in order to operate, develop or improve
our services. These individuals are bound by confidentiality obligations and
may be subject to discipline, including termination and criminal prosecution, if
they fail to meet these obligations.
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Data Integrity:
eviti, Inc., via eviti, processes personal information only for the purposes for
which it was collected and in accordance with this Privacy Policy and HIPAA guidelines.
We review our data collection, storage and processing practices to ensure that we
only collect, store and process the personal information needed to provide or improve
our services or as otherwise permitted under this Policy. We take reasonable
steps to ensure that the personal information we process is accurate, complete,
and current, but we depend on our users to update or correct their personal information
whenever necessary.
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Accessing and Updating Personal Information:
When you use eviti™, we make good faith efforts to provide you with access
to your personal information and either to correct this data if it is inaccurate
or to delete such data at your request if it is not otherwise required to be retained
by law or for legitimate business purposes. We ask individual users to identify
themselves and the information requested to be accessed, corrected or removed before
processing such requests, and we may decline to process requests that are unreasonably
repetitive or systematic, require disproportionate technical effort, jeopardize
the privacy of others, or would be extremely impractical (for instance, requests
concerning information residing on backup tapes), or for which access is not otherwise
required. In any case where we provide information access and correction,
we perform this service free of charge, except if doing so would require a disproportionate
effort.
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Permitted or Required Disclosures:
We may disclose any information as permitted or required by law, when we believe
in good faith it is required for legal reporting, or to protect our legal rights
or enforce our Terms of Use or Privacy Policy. We may also disclose information
if required by our auditors, regulators, legal advisors, or to respond to a subpoena.
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Enforcement:
eviti, Inc. regularly reviews its compliance with this Privacy Policy. Please
feel free to direct any questions or concerns regarding this Privacy Policy or eviti's
treatment of personal information to us at privacy@eviti.com
or by writing to us at
Privacy Matters
c/o eviti, Inc.
1800 JFK Boulevard
Philadelphia, PA 19103
When we receive formal written complaints at this address, it is eviti, Inc.'s
policy to contact the complaining user regarding his or her concerns. We will
cooperate with the appropriate regulatory authorities, including local data protection
authorities, to resolve any complaints regarding the transfer of personal data that
cannot be resolved between eviti, Inc. and an individual.
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Changes to this Privacy Policy:
Please note that this Privacy Policy may change from time to time. We will
not reduce your rights under this Privacy Policy without your explicit consent,
and we expect most such changes will be minor. Regardless, we will post any
Privacy Policy changes on this page and, if the changes impact you, we will notify
you directly.
Please contact us at the address below for any additional questions about the
management or use of personal data.
Privacy Matters
c/o eviti, Inc.
1800 JFK Boulevard
Philadelphia, PA 19103